Delivery Information

When will my order arrive?

All collars and leads are handmade to order and are usually dispatched within 3 – 7 working days.

Your order will be dispatched by Royal Mail Tracked 48 which usually takes 2 – 3 working days though is an estimate and not a guarantee.

For international deliveries we use Royal Mail International Tracked service which varies from country to country for delivery timescales.

We dispatch orders Monday – Friday.

Red Dingo ID tags – Please be aware, that if you have ordered a Red Dingo ID tag, they are engraved and dispatched by red Dingo in Switzerland. They can take around 2 weeks for delivery, though unfortunately there are sometimes international postal delays which are more common since Brexit.

Delivery Costs

   UK  International
Collars & Leads (under £75) £4.50 £8
Collars & Leads (over £75) FREE £8
Red Dingo ID Tags FREE FREE

International Orders

Customs Duties

We do not add any taxes or duties on international orders, which means that for delivery outside the United Kingdom they may be subject to import duties and taxes. These are levied once the items reach the specified destination.

You will be responsible for any such import duties and taxes. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

Please note that for items you order, you are considered the importer of record and must comply with all laws and regulations of the country in which the items are to be delivered. Please note that cross-border deliveries are subject to opening and inspection by customs authorities.